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Contact Centre Sales (Telesales) Part 2

Convener: Media24 - On The Dot

This course is the accredited 5-day practical in-house component to Contact Centre Sales (Telesales) Part 1 and is aligned to the unit standard Implement Contact Centre...
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Principles of Quality Control

Convener: Kevin Vos

This course serves to introduce people into the world of Quality in manufacturing. It takes the student on journey through one of the four key operational areas of factories;...
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Merchandising Principles and Practice

Convener: Ras Smit

This course is focused on introducing students to the vital and exciting function of retail merchandising. Retailers everywhere today, rely heavily on merchandisers, to ensure...
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Contact Centre Sales (Telesales) Part 1

Convener: Media24 - On The Dot

This course was developed specifically for aspiring contact centre agents, to empower them with the necessary knowledge and skills to perform at a high standard to implement...
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Christian Evidence for God and the Bible

Convener: Dr Doulgas Jacoby

Is the Christian faith a matter of personal opinion and subjective experience, or is it based on solid, verifiable evidence? This helpful and easy-to-understand course reveals...
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Start Your Career In Graphic Design

Convener: Gary van Zyl

‘Creative’ individuals may ask themselves whether they are able to channel their ‘creativity’ into a career. “Is it possible to make a living from...
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Adult English: Mind the Gap

Convener: Via Afrika

Before we communicate we need to ask ourselves the question: “What do I want this communication to achieve?” Do we want to persuade, command or request? Your...
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Work Readiness

Convener: TSiBA Education

Embarking on any new phase in life will be both challenging and exciting. The good news is that, if your next new chapter is entering the world of work - this course can help!...
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Understanding The Consumer Protection Act

Convener: Larisse Prinsen

This course is about the Consumer Protection Act that was signed into law in 2009. In terms of this Act consumers have certain rights and may enforce these rights. To be able...
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Customer Relationship Management

Convener: TSiBA Education

What is this courseabout? This course explores the relationship between a business and its customers. In this course you will learn about different types of customers,...
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Hotel Housekeeping

Convener: Eric Collier

The housekeeping department of a hotel covers the biggest area of a hotel, has the highest number of staff and has the biggest concentration of capital invested in a hotel....
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Be Your Own Boss

Convener: Over The Rainbow

This was designed to help ambitious South Africans who would like to learn how to design their own lives and have a better chance of building a bright future. This...
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Microsoft Word 2016 For Beginners

Convener: Luigi McLeod

Microsoft Word is the most popular word processing on the market and is available on platforms such as Windows, Apple MAC and Android. The Microsoft Word...
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Personal Management For Success

Convener: James Lappeman

Everyone wants to improve themselves, move from their current state to a better state. Right now, we are sure that you have things that you want to happen in your life. Maybe...
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6 Strategies To Maintain Classroom Discipline

Convener: Via Afrika

When the National Education Department banned the use of corporal punishment in schools, many teachers were left with the feeling that their hands had been tied, or even...
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Owning A Spaza Shop

Convener: Maryla Masojada

There are thousands of spaza shops and micro-retail owners in South Africa. These businesses not only supply goods and provide livelihoods for their owners, but they also serve...
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How To Use Facebook

Convener: Luigi McLeod

Facebook is an online social media platform that has been allowing people to connect, share and interact with friends and family from anywhere in the world. This course...
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Becoming A Trusted Supervisor

Convener: Nathalie Houtzamer

This course is about being and effective and efficient supervisor. This will maximize the productivity of your team and assist with achieving the company’s goals. It is...
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The Business Of Music

Convener: Mart-Marie Schoeman

Do you want to earn money with your music? The first step would be to realise that music and business go hand in hand.Many musicians don’t pay enough attention to...
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Retail Service Excellence

Convener: Paul Nzounhenda

The course covers ‘people skills’ from several angles such as attitude, teamwork and the expectations of all the different role players and stakeholders. An...
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