Business

Becoming A Trusted Supervisor

Course Fee R799.00

What is this course about?

This course is about being and effective and efficient supervisor. This will maximize the productivity of your team and assist with achieving the company’s goals. It is about communicating, sharing and applying knowledge with your team. It will help you to engender trust and to coach your team to deliver quality work, consistently. 

Who should be doing this course?

Anyone in a leadership capacity wishing to improve their skills, anyone who wants to become a supervisor or someone who has been a supervisor for many years but could benefit from a fresh perspective. 

Learning outcomes

After completing this course, you should be able to:

  • Ensure the smooth running of core operations of relevant business unit.
  • Communicate confidently with your team and management
  • Delegate effectively in order to deliver the best results
  • Coach and mentor 

How is your course mark calculated? 

Your course mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck! 

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you! 

In the 6 chapters of this course you'll be covering the following areas:

CHAPTER 1 What Is A Supervisor?
CHAPTER 2 Qualities Of A Supervisor
CHAPTER 3 Why Managers Love Great Supervisors
CHAPTER 4 Supervise With Focused Execution
CHAPTER 5 Importance Of Coaching And Mentoring
CHAPTER 6 Tips To Becoming A Competent Supervisor
Thumbnail_nathalie_houtzamer_image

Nathalie Houtzamer

Educator

Nathalie is a seasoned capability development leader with 18 years’ experience in the Retail Service Station Industry. She has worked for two major oil companies (Shell & Engen), and has 24 years experience across various portfolios and value chains within retail. Her experience ranges from supplier and distribution, customer service, sales operations, learning and development, training, financial and budgeting, strategy, content design and development and convenience amongst others. Nathalie has completed a BCom (UWC), an MBL in 2010 and a BCom Honours degree in Organisational Psychology in 1015. She has a passion for developing peoples’ capabilities in order to grow people and processes for future economic sustainability.
Default

Dr Chao Mulenga

Educator

Default

Becoming a Trusted Supervisor

Vhulahani Nedzingahe
28-02-2017

The course was an eye opener. I was made aware of small things that I neglected. I feel like i can now I can take on the world!

Default

Super course

Jeffrey Van Rooyen
14-03-2017

I really enjoyed the course. The study material was easy to follow and I cannot wait to apply this knowledge to my current job and in the working environment.

Not sure if this is the right course for you?

Let one of your career counselors help you make the right choice.

Related Courses

Customer Relationship Management

Convener: TSiBA Education

What is this courseabout? This course explores the relationship between a business and its customers. In this course you will learn about different types of customers,...
read more

Business Innovation

Convener: Prof David Priilaid

What is this courseabout? Businesses are classically designed to fight it out in heated competition. The consequence of this competition is a diminishment in profitability...
read more

Change Management

Convener: Sarel Snyman

Dealing with change is probably one of the greatest challenges faced by all managers in the workplace, and the varying degrees of resistance to change, certainly test leadership...
read more

Finance For Non-Financial Managers

Convener: Sarel Snyman

What is this courseabout? This course includes: The sources and applications of funds in a business The meaning and importance of working capital Reading and...
read more

Developing People

Convener: Sarel Snyman

Managing performance and developing people go hand in hand. To manage performance in an ever changing work environment, it is necessary to have competent employees, and ongoing...
read more

Teamwork And Handling Conflict

Convener: Philip Broster

This course aims to introduce to the learner the ways in which groups can and do work together showing the different roles that most regularly play out in group situations. The...
read more