What Is This Course About?
Successful organisations look on problems as opportunities to improve performance – they confront and resolve them. They have a clear commitment to making and implementing decisions at the earliest opportunity. They create an environment in which their managers, supervisors, and employees are encouraged and enabled to identify potential problems and to resolve them proactively wherever possible.
Problem solving and decision making go hand in hand, and this module also deals with creativity. All too often, managers rely heavily on precedent instead of approaching the situation creatively.
In this module, the focus is on:
- Differentiating between problems that can be dealt with / solved by you and those that can be delegated
- The use / application of problem solving models / processes
- The advantages and disadvantages of including subordinates in problem_ and decision making (and using these opportunities to develop / coach)
- Use of creativity techniques to improve problem solving and decision making
- The role and importance of Information Technology and Information Systems in the operation of business, problem solving and decision making
- Information is critical for good decision making – successful management of information contributes to profitability by improving processes, increasing productivity and competitive advantage
How Is Your Course Mark Calculated?
Your course mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck!
Study at your own pace!
We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you!