Becoming A Trusted Supervisor

Course Fee R799.00

What is this course about?

This course is about being and effective and efficient supervisor. This will maximize the productivity of your team and assist with achieving the company’s goals. It is about communicating, sharing and applying knowledge with your team. It will help you to engender trust and to coach your team to deliver quality work, consistently. 

Who should be doing this course?

Anyone in a leadership capacity wishing to improve their skills, anyone who wants to become a supervisor or someone who has been a supervisor for many years but could benefit from a fresh perspective. 

Learning outcomes

After completing this course, you should be able to:

  • Ensure the smooth running of core operations of relevant business unit.
  • Communicate confidently with your team and management
  • Delegate effectively in order to deliver the best results
  • Coach and mentor 

How is your course mark calculated? 

Your course mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck! 

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you! 

In the 6 chapters of this course you'll be covering the following areas:

CHAPTER 1 What Is A Supervisor?
CHAPTER 2 Qualities Of A Supervisor
CHAPTER 3 Why Managers Love Great Supervisors
CHAPTER 4 Supervise With Focused Execution
CHAPTER 5 Importance Of Coaching And Mentoring
CHAPTER 6 Tips To Becoming A Competent Supervisor

Nathalie Houtzamer


Nathalie is a seasoned capability development leader with 18 years’ experience in the Retail Service Station Industry. She has worked for two major oil companies (Shell & Engen), and has 24 years experience across various portfolios and value chains within retail. Her experience ranges from supplier and distribution, customer service, sales operations, learning and development, training, financial and budgeting, strategy, content design and development and convenience amongst others. Nathalie has completed a BCom (UWC), an MBL in 2010 and a BCom Honours degree in Organisational Psychology in 1015. She has a passion for developing peoples’ capabilities in order to grow people and processes for future economic sustainability.

Dr Chao Mulenga



Becoming a Trusted Supervisor

Vhulahani Nedzingahe

The course was an eye opener. I was made aware of small things that I neglected. I feel like i can now I can take on the world!


Super course

Jeffrey Van Rooyen

I really enjoyed the course. The study material was easy to follow and I cannot wait to apply this knowledge to my current job and in the working environment.



Jetaime Van Den Heever

This course helped me understand my role better and gave me some food for thought. I found the questions to be easy but I thoroughly enjoyed the content of the course!

Not sure if this is the right course for you?

Let one of your career counselors help you make the right choice.

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