Change Management

Course Fee R999.00

What is this course about?
Dealing with change is probably one of the greatest challenges faced by all managers in the workplace, and the varying degrees of resistance to change, certainly test leadership ability. Change needs to be both led and managed.

The modern pace of life and the constant changes that we face (in business and in our personal lives) is not unlike navigating the most terrifying rapids and “white water”. 

This course includes:

  • The causes of change and types of change
  • Paradigms and their impact / influence on actions to change
  • Why resistance to change occurs and how to minimise resistance
  • Differentiating between leading and managing change
  • The use of models and techniques to implement and manage change

Who should be doing this course?
Anyone with an interest in change management.

Learning outcomes
After completing this course, you should be able to:

  • Understand the nature of change, how people respond to change, the types and categories of change and how paradigms determine the pace of change.
  • Explain why resistance to change occurs and how to minimize or overcome the resistance.  Understanding people’s reaction in the change cycle.
  • Implement change using various techniques.

How is your final mark calculated?
Your course is mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck! 

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you! 

In the 3 chapters of this course you'll be covering the following areas:

CHAPTER 1 Nature of Change
CHAPTER 2 Reaction to Change
CHAPTER 3 Implementing Change

Sarel Snyman


Sarel started his professional career in Human Resource Management and People Development. He then moved into Information Technology (IT) and pursued a successful career as Senior Business Analyst, Senior Project Manager, Client Account Manager and Programme Director. His experience includes Enterprise Resource Planning implementations, with the focus on SAP and Oracle environments.

Prof Wilfred Ukpere


Professor Wilfred Isioma Ukpere, obtained his Bachelor of Commerce (BCom) and Master of Commerce (MCom) from Punjabi University in Patiala, India. He further obtained another MCom (Business Administration) from Jiwaji University in Gwalior, India, and subsequently obtained his Doctorate in Human Resources Management from the Cape Peninsula University of Technology (CPUT) in Cape Town. Ukpere has more than 15 years of cognate industrial, academic and research experience. He has worked with the Radical Pharmaceutical Company in India, the Central Institute of Management in Ambala, the Central Bank of Nigeria in Abuja and at the Cape Peninsula University of Technology in Cape Town where he lectured and served as Head of Department: Entrepreneurship & Business Management. Wilfred is currently a Professor in the Department of Industrial Psychology and People Management at the University of Johannesburg. He contributes a strong theoretical approach in his research with most of his output centred on critiquing the impact of capitalism in the post-cold-war era, notably in the context of emerging economies. His referees consider him to be an established researcher in the field of people management and development, notably within the domain of globalisation and its impact on human resources management. He has authored three books, two book chapters, 28 conference proceedings and more than 170 articles in ISI, IBSS and DoE accredited Journals. He is a National Research Foundation (NRF) rated researcher, and has received numerous research related awards in recognition of his research contributions from CPUT, UJ, the NRF and Iona College in the USA. He serves on the Research Committee of the Human Resources Research Initiative of SA’s Board of People Practices. He also acts as an external examiner for postgraduates and as external moderator for several universities. He has been a visiting academic to several international institutions such as Punjabi University in Patiala, India, Spiru Haret University in Romania, the University of Cologne in Germany, the University of Port Harcourt, the University of Benin, the University of Lagos and Covenant University in Ota. He served as a scientific reviewer for several academic journals and international conferences. He is an Editorial Advisory Board member for several academic journals, including the International Journal of Social Economics (Emerald Insight) and the Journal Communication (Kamla Raj). He is the Chief Editor of the Journal of Management and Technology, Editor in chief of the African Journal of Business Management, and previously, the co-editor of the South African Journal of Human Resources Management.

Change Management course

Brent Smith

General course structure and concise, well-packaged content make this a logical, easy-to-follow, learning experience: (1) Setting the scene (2) What to expect (3) How to tackle it. I particularly enjoyed the illustrative example of Swiss watchmakers stuck in their existing paradigm in chapter one, and the explanations of resistance to change and emotional response cycles in chapter two. The inclusion of additional case studies in chapter three, the 'how to' section, would perhaps give clearer insight into practical application. However, overall, a very informative course!

Not sure if this is the right course for you?

Let one of your career counselors help you make the right choice.

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