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Hospitality - Short Courses

Hotel Housekeeping

Convener: Eric Collier

The housekeeping department of a hotel covers the biggest area of a hotel, has the highest number of staff and has the biggest concentration of capital invested in a hotel....
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Working In A Hotel

Convener: Eric Collier

This course is a must for anyone who would like to peruse a career in the hospitality industry. You will get an overview of the industry and see what opportunities await. The...
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Restaurant Service Basics

Convener: Newton Hilton Cross

This course is designed to teach some basic principles on Table and Restaurant Service. This course discusses the servers’ job, types of establishments, and...
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Domestic Work: Essentials of Laundry Skills

Convener: Clare Shuttleworth-Richardson

Laundry skills are applicable to nearly everyone. Every day, millions of items of clothing are washed, dried and replaced in closets around the country. The skills to correctly...
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Domestic Work: Essentials Of Housekeeping

Convener: Clare Shuttleworth-Richardson

Onemillion South Africans are domestic workers (constituting around 8% of the country’s total workforce). Among the many duties of a domestic worker are jobs such...
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Customer Service Skills

Convener: Dr. Kim Viljoen

This course is designed to introduce the student to the importance and benefits of good customer service as well as how to determine who your customers are and what their...
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