Principles of Quality Control

Course Fee R999.00

What this course is about?

This course serves to introduce people into the world of Quality in manufacturing. It takes the student on a journey through one of the four key operational areas of factories; and that is Quality.

The course gives the student an understanding of the role of the quality inspector and how to enter into a career in quality management. It goes further to show the student what is meant by total quality management and the important role all employees play in quality.

It touches on the seven basic analytical tools of quality, giving the student insight into the different sampling methods and how data, through the different analytical methods, becomes meaningful information used in improving quality and processes.

Who should be doing this course?

Principles of Quality Control’ is aimed at the employer who is interested in improving quality in an existing facility and a school leaver or student, who is interested in a career in Quality management. It would interest someone who already works in a factory and wishes to advance his or her career, or anyone who wishes to gain a better understanding of quality in the manufacturing world.

This may include:

  • A company who wishes to use this course in order to give employees insight and training on quality
  • People who already work in a factory and want to understand quality control and assurance.
  • People who already work in a factory and who want to advance their career in quality.
  • A school leaver or a scholar who is interested in starting a career in quality
  • An unemployed person who is interested in seeking work as a quality inspector

This course exposes you to the quality systems in a factory and how analysis is a powerful tool in identifying and correcting process and production non-conformances.

Learning outcomes

After completing this course, you should be able to:

  • Understand the scope of and how factories work within a set of core values
  • Understand that people are the most important asset in the factory, the obligations of the employer, the employee and health and safety in the factory.
  • Understand the importance of discipline in the factory, employee and employer rights and the role of the HR department.
  • Understand the importance of assets, the role they play in the business, how to maintain and care for them and the role of the maintenance department and workers in maintenance.
  • Understand the concept of fit for purpose, the cost of good and bad quality, the difference between Quality control and Quality assurance and the role of the worker in quality.
  • Understand the planning organizing leading and controlling functions in the factory and how to motivate workers.

How is your course mark calculated?

Your course is mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck!

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you!

In the 6 chapters of this course you'll be covering the following areas:

CHAPTER 1 The Role of the Quality Inspector
CHAPTER 2 An Introduction to Quality
CHAPTER 3 Total Quality Management (TQM)
CHAPTER 4 The Role of the Factory Worker in QC
CHAPTER 5 Seven Basic Analytical Tools of Quality
CHAPTER 6 Quality Improvement - FIT in action

Kevin Vos


Presently employed as the Operations Manager, in a refrigeration manufacturing company, Kevin has vast experience in managing factories in different industries in different roles from Production Superintendent to General Manager. In addition, he has extensive experience in the plastics industry both as a manager and in a technical capacity. He has managed steel manufacturing processes, project management teams and bespoke assembly lines. He is a strong, logical thinker who can apply alternative solutions to problems and apply a systematic approach. His technical background coupled with a BSc Honours degree in Production Management, holds him in good stead. He has lectured for the Production Management Institute (PMI) in Johannesburg focusing on Production Management III, and many short courses as required for specific companies, like Quality control, Work studies and Statistics in factories.

The course was great

Mpho Christina Mokwana

The course was great thank you


Principles of Quality Control

Mthandi Conco

The course was very interesting, an eye opener into the field of quality control. I was really challenged but I enjoyed the course.


Good course to study

Masekabi Innocentia Lieta

Very informative course, I enjoyed it and recommend it.

Not sure if this is the right course for you?

Let one of your career counselors help you make the right choice.

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