Restaurant Service Basics

Course Fee R799.00

What is this course about?

This course is designed to teach some basic principles on Table and Restaurant Service.  This course discusses the servers’ job, types of establishments, and different types of service, including French, Russian, English, American Banquet, Family-style, Buffets and more. Current issues such as The Waiter, Safety, Sanitation and Emergency Services, Technology Services in the Restaurant and Food & Beverage Services are discussed. The text walks the reader through the dining experience from, Before the Guests arrive, and Initiating Service by using Technical Skills and displaying the Energy, Passion and Commitment the Waiter should have.

Employment opportunity for a Waiter can result in a lifetime occupation. The challenge is excellent but with hard work and determination to succeed, you will be rewarded not only financially, but also with a set of technical life skills and a feeling of accomplishment.

After completing this course, you will have taken a positive step towards being better equipped in Restaurant Service. 

Who should be doing this course?

An introduction to Restaurant Service is aimed at anyone who wants to pursue a career that involves Service in Hospitality and Tourism. This course will benefit:

  • Full-time Waiters
  • Anyone who wants to advance their career in Restaurant service
  • Someone who wants to apply for a job in the Hospitality sector
  • Trainers in Hospitality, Travel and Tourism
  • Butlers/Hostesses
  • Restaurant Managers
  • Anyone who works with guests and clients (whether you are an employee or an employer) will find the course useful.

Learning outcomes

After completing this course, you should be able to:

  • Understand the basic qualities of a Waiter
  • Understand the types of Establishments, types of Service and Table Settings
  • Understand what to do before the Guest Arrives
  • Understand the principles of good hygiene
  • Understand initiating the service
  • Understand service the meal
  • Understand handling service using technology
  • Understand wine and bar service

How is your course mark calculated?

Your course mark is calculated using the average mark obtained in each of the Chapter tests. In order to pass this course, you must obtain a final course mark of at least 50%. This means that even if you fail a few of the chapter tests, if your test marks in the other chapter tests are high enough you will still be able to pass the course. Good Luck! 

Study at your own pace!

We’ve created our courses to suit your busy life! The duration of this course is based on a student guide where one 300 – 500 word article is read per day, and the assessment is done on a separate day after the relevant articles have been reviewed. But you can do the course in your own time and at your own pace. If you choose to do two readings per day, it will take you half of the estimated time, four readings per day means doing the course in a quarter of the time etc. We leave that decision up to you! 

In the 6 chapters of this course you'll be covering the following areas:

CHAPTER 1 The Waiter
CHAPTER 2 Table Settings
CHAPTER 3 Initiating Service and Serving a meal
CHAPTER 4 Safety, Sanitation and Emergency Procedures
CHAPTER 5 Handling Services using Technology
CHAPTER 6 Wine and Bar Service

Newton Hilton Cross


Newton is the owner and principal trainer of the South African Butler Academy. The academy provides comprehensive training in the art of Butling, Household Management, Hotel Butling and Au Pairing. The academy has provided in-house training to a wide variety of 5 star diamond resorts, lodges and hotels (both in South Africa and internationally). Some of Newton’s clients include hotels in the Maldives, Doha, Saudi Arabia, and Seychelles. He has trained staff at almost every major hotel and has staffed major events countrywide. He has trained butlers for presidents, and has personally been the Executive Butler to celebrities such as Lenny Kravits, John Cleese, the Clinton family, Uma Thurman, and a variety of dignitaries including Heads of State.


Thandah Dlamini

Wow, this course has helped me gain the love of online courses. I really enjoyed the course, as it has motivated me to do so much more and grab every opportunity. Thank you so much Educate24. 


Excellent Restaurant service course

Noluthando Fadane

The above course was excellent!!! It opened my eyes to a number of things. I am so glad that I enrolled for this course. It is a real stepping stone to my new career/goal of opening up a restaurant one day. Thanks to all who compiled the course material. It is informative and relevant. As for the certificate... wow! It is great! Thank you so much.

Not sure if this is the right course for you?

Let one of your career counselors help you make the right choice.

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