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Key Account Manager at RTT Group

Business Management
  • Western Cape, Western Cape
  • Permanent
  • Not Specified


RTT invites suitably qualified candidates to apply for the Key Account Manager position based in Cape Town. The purpose of the job is to provide customers with a main point of contact for the management, control and maintenance of key cutomers for retention, growth, operational efficiency and profitability.




  • Maintain & Grow client base
  • Achieve budget per client
  • Build relationships with multiple levels at the client (Strategic, Tactical & Operational)
  • Manage client expectations
  • Handle & overcome client objections
  • Create & update an account plan per client (develop a strategy per client)
  • Manage existing client renewals effectively
  • Ability to co-ordinate & complete RFPs / Tenders etc.
  • The ability to re-implement clients, continuously looking at different ways to be innovative with the account
  • Have a deep understanding of clients business and how RTT Solutions can add value to their business
  • Attends all training to ensure you are kept up to date with relevant sales skills
  • Share best practices with the team
  • Comfortable with presenting to clients
  • Work closely with Operations & Customer Service to ensure client satisfaction
  • Ability to quantify RTTs value to clients
  • Continuously sell to existing clients to increase wallet share
  • Visit clients on a regular basis to ensure you are top of mind
  • Negotiate contracts, price increases and other operational challenges
  • Enable & assist Debtors in collecting aged monies
  • Monitor service levels & implement any action plans that are needed to mitigate risk
  • Implement and maintain management reporting tools to effectively measure client conformances
  • Assess & gauge client profitability
  • Attend weekly/monthly sales meetings
  • Ensure that all weekly and monthly reports, as requested by business, are up to date and submitted on time.




  • Grade 12 / Matric certificate
  • Relevant degree/diploma will be an advantage
  • Drivers License is essential


Job- Related Work Experience and skills:


  • Minimum 4 years sales experience in Transport / Logistics Services
  • Exceptional working knowledge of Microsoft Office Suite, Excel, Word, PowerPoint
  • Advanced understanding of PowerPoint & Excel with some analytical skills
  • Strong communication skills
  • Capable of working independently, and having responsibility as an individual
  • Attention to detail
  • Analytical
  • Exceptional work ethic
  • Dogmatic & passionate about retaining and winning new business
  • Strategic thinking ability
  • Strong ability to close deals
  • Relationship management skills
  • Leadership skills
  • Interpersonal skills
  • Risk Management skills
  • Report writing skills


Job added on 20 May 2019. Apply before Mon, 03 Jun 2019, 23:59 to qualify.

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